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"We didn't just buy ourselves a very good and reliable CRM system -- we also bought the total commitment of our field force, which has resulted in improved reporting and a better grip on our local market and customers."
- Arnoud Kromhout van der Meer
Director, Information Technology
Boehringer Ingelheim

pharmaceutical

Innoveer offers services focused on the following areas within the pharmaceutical industry:
sales |  call center |  marketing | business intelligence data integrationdata archiving

Pharmaceutical companies collect a significant amount of sales, service, and marketing data – from product perception surveys and brick-level prescription information, to lists of prospects and key decision-makers. Today, with the integration between business intelligence (BI) tools and CRM applications, advanced pharmaceutical companies are evaluating and implementing BI to transform customer data and related activities into actionable intelligence.
 
Based on its experience in helping pharmaceutical companies implement BI and ensure delivery of relevant information via dashboards and reports, Innoveer helps companies develop and implement a BI Roadmap. Innoveer maps out desired business outcomes, determines pertinent data and metrics to track, selects appropriate product functionality to utilize, and verifies required project skills and infrastructure enhancements. Pharmaceutical companies are then able to apply BI to accelerate the product development process, improve customer selection and segmentation, better track sales, and effectively allocate resources to influence consumers and physicians.

“Maximizing Pharmaceutical CRM Results with Business Intelligence'”
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