Innoveer's Services
We are 100% focused on using cloud and social CRM technologies to help you achieve your business results.
The dual revolutions of cloud and social technology have given progressive companies the ability to move faster than their peers and improve sales, marketing and customer service. Innoveer customers like Experian, Genzyme Corporation and Panasonic have seen the benefits by improving their business processes and utilizing these technologies.
Our Point of View
Cloud and social technologies are new, and take a different type of consulting firm to help you achieve success. Innoveer's CRM Excellence Framework and experience with over 500 customers and 1,200 projects have led us to develop tailored services to help you make the transition to the cloud and become a social business. This has enabled our customers to achieve additional revenue growth, increased efficiency in service operations or marketing and increased customer satisfaction.
Innoveer's Services
We have created professional services specifically designed to help companies achieve business outcomes from cloud and social technology. We do not believe in technology for technology's sake:
- Strategy Services: discoveries designed to understand the biggest impact of cloud and social approaches, build consensus around and define the direction for your cloud and social CRM program.
- Cloud Technology Selection Services: process to help you choose the right technology to meet your business needs
- Implementation Services: agile projects ranging from a few weeks to a few months to gather requirements and tailor Salesforce.com, Oracle CRM OnDemand or other cloud technologies to your needs.
- Support Services: engagements to help you manage your new applications and processes once they have gone live
- Change Management Services: serve to assess your organizations "readiness" to new processes and applications and then build a plan to ensure adoption
Work With Innoveer
Need to implement CRM quickly?
Innoveer’s Marketing, SFA and Service Accelerators deliver fully functional, cloud-based CRM programs in less than 4 weeks. For a fixed price, benefit from core capabilities that increase automation, productivity and effectiveness.
Optimize or perform a health check
Take marketing, sales or service capabilities to the next level. Innoveer’s brief workshops provide detailed recommendations —the next “best steps” — for creating maximum results based on our CRM Excellence Framework. Understand the time, cost and benefits of increasing your CRM capabilities.
Top 10 steps to success
World-class CRM programs take more than technology. Most of all, they demand business and management know-how. To ensure that your project excels, be sure to focus on the big picture. To help, review our “top 10” marketing, sales or service steps to see how your program compares to best practices and our benchmarks.
Schedule
Contact Innoveer for answers
Discuss specific CRM goals and requirements or see a demo. Understand what business outcomes you can achieve with new CRM capabilities.
Salesforce.com
Accelerate Sales Cloud, Service Cloud, Force.com and Chatter business results