Innoveer Has Done It All Before
We've successfully deployed CRM solutions to six continents, in 17 languages and over 50,000 people.
And we've integrated cloud CRM with all known ERP systems, delivered mission critical contact centers, customer portals, sales automation solutions and advanced marketing systems. From small projects to large projects, Innoveer knows how to successfully deliver.
How to Start an Implementation
We believe strongly that proper planning drives project success, which is why Innoveer offers a slew of quick strategy services designed to ensure that everyone is on the same page about the goals and objectives for your project and that tricky issues like user adoption have been thought through. Once you have your plan, Innoveer is all about rapidly building and deploying advanced cloud CRM projects.
Our Implementation Point of View
One of the things we've learned by deploying so many cloud CRM systems is that there are two primary drivers to the size of an implementation project: organizational complexity and technical complexity. Organization complexity means a number of factors including how many people, groups and departments will be using the system, how many people are involved with decision making and the level of organizational change required for the system to be adopted. Technical complexity involves the amount of data required to be integrated and transformed and the number of function points in the new application.
And it turns out that the best approach to implementation depends on these factors.
Innoveer's Implementation Services
This is why Innoveer created three distinct types of service offerings to implement Salesforce.com, Oracle CRM On Demand and other cloud based CRM applications:
- Cloud Accelerators: a perfect solution for low to medium organizational complexity projects and recommended for up to 50 users deploying to one business function such as sales, marketing or customer service, with minimal integration needs.
- Core Implementations: the right choice for medium complexity projects typically deploying to one business function such as sales, marketing or customer service -- Innoveer's most popular offering.
- Enterprise Implementations: typically the largest and most complicated projects which usually span multiple organizations in a company and often multiple business functions.
Multiple Phases Are Better
One of Innoveer's implementation principles is that cloud CRM projects are more successful when delivered in multiple phases. This lowers the technical risks of the project and is easier for the users of the new application to adopt the solution. Many of our customers choose a combination of the project types listed above to help them build a full CRM solution.
How do you know which is right for you? Certainly you could contact Innoveer and you could also use our sizer tool to measure the organizational and technical complexity of your project.
Work With Innoveer
Need to implement CRM quickly?
Innoveer’s Marketing Cloud, Sales Cloud and Service Cloud Accelerators deliver fully functional, cloud-based CRM programs in less than 4 weeks. For a fixed price, benefit from core capabilities that increase automation, productivity and effectiveness.
Optimize or perform a health check
Take marketing, sales or service capabilities to the next level. Innoveer’s brief workshops provide detailed recommendations — the next “best steps” — for creating maximum results based on our CRM Excellence Framework. Understand the time, cost and benefits of increasing your CRM capabilities.
Top 10 steps to success
World-class CRM programs take more than technology. Most of all, they demand business and management know-how. To ensure that your project excels, be sure to focus on the big picture. To help, review our “top 10” marketing, sales or service steps to see how your program compares to best practices and our benchmarks..
Schedule
Contact Innoveer for answers
Discuss specific CRM goals and requirements or see a demo. Understand what business outcomes you can achieve with new CRM capabilities.
Salesforce.com
Accelerate Sales Cloud, Service Cloud, Force.com and Chatter business results