Innoveer is a Platinum Salesforce.com Partner
As one of salesforce.com’s most successful partners, Innoveer has developed a well earned reputation for high quality with a focus on business outcomes.
We’re Cloud and Salesforce Experts
Having technical Salesforce implementation skills is essential and Innoveer has more Salesforce certified consultants than 95% of all Salesforce partners. We’ve integrated Salesforce to over countless different systems, installed many of the AppExchange products for our customers and built custom Force.com and Heroku applications to make projects successful. This is all while maintaining one of the highest customer satisfaction ratings in the consulting industry.
These technical skills are necessary but not sufficient. You also need a salesforce.com partner who understands your industry and your business processes.
CRM Domain Experience
Since we’re exclusively focused on cloud CRM, our consultants have deep expertise in:
- Service Cloud; Innoveer has delivered over 300 contact center projects. Entitlement, CTI, IVR and case management are well known concepts and using our CRM Excellence Framework, our consultants have a best-practice blueprint for customer service that speeds the implementation of salesforce.com’s Service Cloud.
- Sales Cloud; Territory management, opportunity management, account management – our consultants know how important these key SFA components are, and how to phase them in a project so that your sales team gets the most out of Salesforce with high user adoption from the start
- Social Business; Innoveer is a leader in this new field, and is now helping many customers develop their social business plan, utilize Chatter and Radian6 and integrate Salesforce.com to social technology platforms such as Facebook and Twitter.
Our Multishore™ Advantage
Innoveer’s implementation approach utilizes US and UK based consultants who work at our customer’s site combined with our Salesforce certified developers in our New Mumbai development center. In this way we’re able to have continual interaction with our clients and their key project team members, and still leverage the cost advantages of delivering between a third and half of the technical work from India.
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Contact Innoveer for answers
Discuss specific CRM goals and requirements or see a demo. Understand what business outcomes you can achieve with new CRM capabilities.
Salesforce.com
Accelerate Sales Cloud, Service Cloud, Force.com and Chatter business results