Cloudforce Calling London Social BusinessesFive highlights from the London Cloudforce conference that will help take your company's CRM program to the next social business level.

Global Salesforce.com Deployments: 4,000 Lessons LearnedTo successfully deploy Salesforce.com on a large scale, focus on careful planning, change management, top-notch user training, and user-adoption monitoring.

Panasonic Reveals Keys To CRM Project SuccessThe electronics giant adopted salesforce.com to more accurately forecast sales and to provide a single point of contact for all of its B2B customers.

Social Media Monitoring: Beware SarcasmCan businesses automatically differentiate between bona fide online information and April Fool’s posts? Because ours led to at least one bona fide business development offer.

Automate Price Quotes To Maximize Salesforce ReturnsWant some rapid ROI? Then automate pricing and quoting in Salesforce.com to improve accuracy, productivity, accountability, and workflow efficiency.

How CRM Returns $5.60 For Every Dollar SpentA new study finds that mobile CRM increases salespeople’s productivity by 15%, while productivity sees a 12% boost by using social CRM tools.

Social Business: Are You A Player?What’s the next, best step for your business to capitalize on social media? Learn how to find the answer that offers the biggest business upsides.

No CIO Gets Fired For Recommending Cloud CRMCalling all IT professionals: Do you want to battle a legacy CRM system, or is it time to migrate to the cloud? Beyond the technology fun-factor, don't forget faster business innovation, as well as the career upsides.